Privacy Policy – okebet5

1. Overview

This Privacy Policy ("Policy") describes how okebet5 ("we," "us," or "our") collects, uses, stores, and discloses personal information obtained from users ("you" or "player") of the okebet5 platform, accessible at okebet5.net and through the okebet5 mobile application.

okebet5 operates in the Philippines and is committed to complying with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its implementing rules and regulations. We take our obligations under Philippine data privacy law seriously and have implemented appropriate technical and organizational measures to protect your personal information.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. By registering an account or using the okebet5 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2. Data We Collect

okebet5 collects the following categories of personal information from players:

2.1 Identity & Contact Information

• Full legal name
• Date of birth (for age verification — players must be 21 or older)
• Nationality and country of residence
• Email address
• Mobile phone number
• Residential address

2.2 Identity Verification Documents

• Government-issued photo ID (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, UMID)
• Proof of address documents
• Selfie or live photo for identity confirmation

2.3 Financial Information

• GCash or PayMaya account details (account name and number only — okebet5 does not store full wallet credentials)
• Bank account details for BPI, BDO, Metrobank, and other supported banks (account name and number only)
• Transaction history including deposits, withdrawals, and wager records

2.4 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration and login timestamps
• Pages visited and features used on the okebet5 platform
• Game history and betting patterns

2.5 Communications Data

• Records of communications with okebet5 customer support
• Feedback, complaints, and survey responses

3. How We Collect Data

okebet5 collects personal data through the following means:

• Direct submission: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, or contacting support.
• Automated collection: Technical data collected automatically when you access the okebet5 platform, including through cookies, log files, and analytics tools.
• Third-party sources: Identity verification data from KYC (Know Your Customer) service providers; fraud detection data from security partners; payment confirmation data from GCash, PayMaya, and banking partners.
• Regulatory sources: Information received from PAGCOR or other Philippine regulatory authorities in connection with compliance obligations.

4. Purpose of Processing

okebet5 processes your personal data for the following purposes:

5. Legal Basis for Processing

okebet5 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable Philippine regulations:

• Contractual necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to upon registration, including account management and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering regulations, PAGCOR licensing conditions, and tax reporting requirements.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

okebet5 does not sell your personal data to third parties. We may share your information with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely for the purpose of processing your financial transactions.
• Identity verification providers: Third-party KYC service providers engaged to verify your identity and age in compliance with regulatory requirements.
• Fraud prevention partners: Security and fraud detection service providers who assist okebet5 in identifying and preventing prohibited activity on the platform.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where disclosure is required by law or regulatory mandate.
• Legal and professional advisors: Lawyers, auditors, and other professional advisors engaged by okebet5, subject to confidentiality obligations.
• Corporate successors: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments.

7. Data Retention

okebet5 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, regulatory, and reporting obligations. The following general retention periods apply:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with Philippine anti-money laundering regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Identity verification documents: Retained for the duration of your account and for five (5) years after closure.
• Customer support communications: Retained for three (3) years from the date of the communication.
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance documentation.

Upon expiry of the applicable retention period, okebet5 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

8. Data Security

okebet5 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the okebet5 platform.
• Encryption of sensitive data at rest, including identity documents and financial records.
• Access controls limiting personal data access to authorized okebet5 personnel on a need-to-know basis.
• Regular security assessments and vulnerability testing of the okebet5 platform.
• Two-factor authentication options for player accounts.
• Monitoring systems to detect and respond to suspicious access patterns or potential data breaches.

While okebet5 takes all reasonable steps to protect your data, no electronic transmission or storage system is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying okebet5 immediately if you suspect unauthorized access to your account.

9. Cookies & Tracking Technologies

okebet5 uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support security functions. The following types of cookies may be used:

• Essential cookies: Required for the platform to function correctly, including session management, login authentication, and security features. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the okebet5 platform, helping us identify areas for improvement.
• Preference cookies: Used to remember your settings and preferences, such as language selection and display options.
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of marketing campaigns, where you have provided consent.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the okebet5 platform. For essential cookies, no consent is required as they are strictly necessary for service delivery.

10. Your Data Rights

Under the Data Privacy Act of 2012 and applicable Philippine regulations, you have the following rights with respect to your personal data held by okebet5:

• Right to be informed: The right to know what personal data okebet5 collects about you and how it is processed — as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data okebet5 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact the okebet5 Data Protection Officer using the contact details in Section 13. okebet5 will respond to verified requests within thirty (30) days in accordance with NPC guidelines.

11. Minors

The okebet5 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming laws and PAGCOR regulations. okebet5 does not knowingly collect personal data from individuals under the age of 21.

If okebet5 discovers that personal data has been collected from a person under 21 years of age, the relevant account will be immediately suspended, all associated data will be deleted, and any funds held in the account will be handled in accordance with applicable regulatory requirements.

12. Changes to This Policy

okebet5 reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. Where changes are material, okebet5 will make reasonable efforts to notify registered players via email or in-platform notification prior to the changes taking effect.

Your continued use of the okebet5 platform following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you must cease using the platform and may request account closure by contacting okebet5 support.

We encourage you to review this Privacy Policy periodically to stay informed about how okebet5 protects your personal information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the okebet5 Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. okebet5 encourages players to contact us first so we can address your concerns promptly.